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Diamond Bank Partners NEPC on Efficient Export Service Delivery in Banks

Diamond Bank Plc has reaffirmed its commitment to effective and efficient export service delivery especially as one of the main policy planks of the new government is to boost export and reduce the importation of goods and services that are produced in the country.

The Bank in partnership with the Nigerian Export Promotion Council (NEPC), in a two-day training programme, hinged on managing effective export desk in Banks, stated that effective and efficient export service delivery is one of the surest ways the financial services sub-sector could help stimulate economic activity in the country, mitigate the financial challenges affecting export business in Nigeria and halt the   sliding value of the naira. The training programme helped in upscaling the skills of the bank’s staff on the export desk and promoting efficient export service delivery in the bank. Benefiting staff were selected from its branch network across all the geopolitical zones in the country,

According to Oladele Akinyemi, Executive Director of the Bank, the involvement of Diamond Bank in the training is to promote a stress-free and prompt transaction processes in export trade for the growth of the economy.

He said: “It is imperative to encourage a synergy between government agencies and financial institutions to aid smooth flow of business in the exportation of Made-in-Nigeria goods. Diamond Bank as a financial institution seeks to be a leader in export trade by putting in place a system that is beyond ordinary banking for export customers. Our desire is to be on ground to offer professional advice that would add value to our customers in their business transactions. Therefore, we are training our staff members to think and act as exporters as well”.

The Chief Executive Officer, Nigerian Exports Promotion Council (NEPC), Segun Awolowo who was ably represented by Olajide Ibrahim, Executive Director, NEPC, applaud the collaboration between the agency and Diamond Bank to enhance capacity building for personnel that are assigned to manage export desks.

“The NEPC has viewed the aspect of Export Desks-cum-finance as very vital to non-oil export promotion, hence the need for a deliberate intervention plan. This training and capacity building workshop will facilitate quick access to finance by the Nigerian exporters,” he stated.

Facilitator of the session, Obiora Madu, Managing Director/Chief Executive Officer MultimMix Academy, commended Diamond Bank for being the first bank to approach the NEPC for consultation on such training.  According to him, “this is simply a reflection of the bank’s commitment to make exporters have strong backing in their business transactions”.

The Area Comptroller, Nigeria Customs Service, Apapa Port, Lagos, Charles Edike, lauded Diamond Bank for taking the initiative to train its staff and rightly position them for efficient export service delivery especially as the new government is very keen on promoting the exportation of goods from the non-oil sector.

He said: “Nigeria has abundant resources that are yet to be harnessed for export trade. We are excited that Diamond Bank has taken this all-important issue to the academy to educate bankers on the export business. The knowledge gained here cannot be over emphasized as it will ensure that we have the best hands managing the Export Desks of the bank.”